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Pre Sale Questions
Q: What products does Adorinse offer?
Adorinse specializes in smart bidet toilet seats, including electric and remote-controlled models, as well as non-electric water-pressure options. Features include warm water cleansing, heated seats, air drying, and self-cleaning nozzles.
Q: Will smart bidet seats fit my toilet?
Smart bidets must match the shape and size of your existing toilet. Please measure your toilet (round or elongated) and check dimensions before purchasing. Product pages indicate compatible toilet types.
Q: Where does Adorinse ship?
We currently ship to 53 of the 62 U.S. states and territories, covering all the contiguous United States except the following locations where we do NOT ship:
Alaska,
Guam,
Hawaii,
Palau,
Puerto Rico,
U.S. Virgin Islands,
Armed Forces Americas,
Armed Forces Europe,
Armed Forces Pacific.
Please ensure your shipping address is within the eligible areas before placing an order.
Q: What are shipping costs and delivery times?
Free shipping on all orders with a subtotal of $99.00 USD or more (before taxes and fees).
For orders under $99.00 USD, a flat shipping fee of $5.99 USD applies.
Order processing typically takes 2 business days.
Shipping is tracked via USPS, UPS, or FedEx.
Q: How can I track my order?
After shipment, you will receive a tracking number via email, allowing real-time updates on your delivery status.
Q: Can I return or exchange an item?
Yes. Adorinse offers a 30-day return policy from the date of receipt.
Q: Under what conditions can I return an item?
Returns are accepted if the product is:
Unused and in like-new condition/
Returned with all original packaging, accessories, and tags/
Accompanied by valid proof of purchase or order information
Technical + Product Questions
Q: What features are included in Adorinse smart bidet seats?
Adorinse smart bidets include:
Automatic lid & seat with infrared sensors for touchless operation,
Instant warm water with adjustable temperature settings,
Heated seat with multiple heat levels and memory function,
Warm air dryer with adjustable airflow,
Foam shield technology to minimize splashing and odors,
Front & rear wash modes with adjustable water pressure and oscillation,
UV sterilization for nozzles and bowl,
Dual-stage water filtration for cleaner water,
Personalized memory presets for multiple users
Q: Does the bidet fit all toilet types?
Adorinse smart bidets are designed for standard elongated and round toilets. To ensure compatibility, measure:
Toilet length (front to back),
Width of the seat.
Distance between bolt holes
If in doubt, contact our support team for guidance.
Q: How do I install an Adorinse smart bidet?
Installation is tool-free and straightforward:
Turn off the water supply and remove your existing seat.
Attach the bidet mounting bracket to your toilet.
Connect the water supply using the included T-valve and hoses.
Plug the seat into a nearby standard electrical outlet (110V, US standard).
Adjust settings as needed using the remote or control panel.
Installation typically takes 15–30 minutes.
Q: How do I use the different wash modes?
Front wash: designed for feminine hygiene,
Rear wash: for general cleansing,
Adjustable water pressure: gentle to firm,
Oscillation/pulse modes: for deeper cleansing,
Temperature control: select your preferred warm water setting,
All settings can be customized and saved in memory presets for multiple users.